Frequently Asked Questions
Everything you need to know about your Bernardo 1946 experience.
How do I determine my correct size?
Most Bernardo 1946 styles run true to size. We provide a detailed size guide on each product page to help you find the perfect fit between US and European sizing.
What is your return policy?
We accept returns of unworn, undamaged merchandise in its original packaging within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
When will my order ship?
Standard orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery timelines vary depending on the destination and are calculated at checkout.
How should I care for my leather sandals?
To maintain the quality of our handcrafted leather, we recommend avoiding prolonged exposure to water and direct heat. Use a soft, dry cloth to wipe away debris and store them in a cool, dry place.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as modern payment options including PayPal, Apple Pay, and Shop Pay installments.